AJPlate Privacy Policy
Last Updated: December 1, 2025
Important Notice:
This Privacy Policy explains how AJPlate ("we", "us", "our", or "the Platform") collects, uses, stores, and protects your personal information when you access or use the AJPlate mobile application and related services. By using AJPlate, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Information provided directly by you, including:
- Full name
- Email address
- Mobile number
- Account login details
- Payment-related information (processed securely via third-party providers)
- Uploaded listing details (e.g., plate numbers, images, descriptions)
Note: AJPlate does not store full credit or debit card details.
1.2 Usage Information
Automatically collected data such as:
- Device information (model, operating system, device ID)
- IP address
- Browser type
- App interactions and activities
- Log data and analytics
- Session duration and navigation patterns
1.3 Location Information
We may collect approximate location data to:
- Improve search relevance
- Tailor content to your region
- Enhance security and fraud prevention
Note: Exact GPS tracking is not collected unless explicitly permitted by your device settings.
1.4 Communication Data
We may collect:
- Messages or inquiries sent to AJPlate support
- Notifications, alerts, or emails exchanged with us
- Reports of disputes, fraud, or violations
2. How We Use Your Information
AJPlate uses collected information for the following purposes:
Account Management
To create and manage your account
Platform Services
To enable listing, buying, and selling of number plates
Payment Processing
To process subscription payments and in-app purchases
Evaluation Services
To provide evaluation services
Communication
To communicate service updates, alerts, or marketing messages
User Experience
To improve user experience and app performance
Security & Fraud Prevention
To detect, prevent, and investigate fraud or misuse
Legal Compliance
To comply with UAE legal obligations
2.1 Analytics & Development
To analyze usage for product improvement and development
3. Payment Information
Secure Payment Processing: All payments within AJPlate are processed by secure, authorized third-party payment providers. We do not store, access, or retain your full payment card numbers or sensitive financial information.
4. Sharing of Information
AJPlate does not sell or rent your personal information. We may share information only in the following cases:
4.1 With Service Providers
Trusted third parties who assist with:
- Payment processing
- Analytics
- Cloud hosting
- Security
- App functionality
These providers are bound by confidentiality agreements.
4.2 For Legal Compliance
We may disclose information when required to:
- Comply with UAE laws and regulations
- Respond to lawful legal requests
- Assist law enforcement or government authorities
4.3 To Protect AJPlate and Its Users
We may share information if necessary to:
- Prevent fraud or illegal activity
- Enforce our Terms & Conditions
- Protect rights, safety, and property
5. Data Storage & Security
We use industry-standard technical, administrative, and physical safeguards to protect data.
Data may be stored inside or outside the UAE using secure cloud services.
Despite strong measures, no system can guarantee absolute security; users share information at their own risk.
AJPlate is not liable for breaches caused by third-party service providers or factors beyond reasonable control.
Encryption
Data encrypted during transmission and storage
Access Controls
Strict authentication and authorization protocols
Regular Audits
Continuous security monitoring and testing
6. User Rights
Depending on applicable law, you may have the right to:
To exercise these rights, contact us using the information provided in the "Contact Us" section.
7. Data Retention
We retain information for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce our Terms
Inactive accounts may be removed after a reasonable period.
8. Cookies & Tracking Technologies
AJPlate may use cookies, analytics tags, and similar technologies to:
- Improve app functionality
- Understand user behavior
- Personalize content
- Enhance security
You may manage cookies through device or browser settings.
9. Third-Party Links
AJPlate may contain links to third-party websites or services. We are not responsible for:
- Their content
- Their privacy policies
- Their security practices
Users should review third-party policies independently.
10. Children's Privacy
AJPlate is strictly limited to users aged 18 years or older.
We do not knowingly collect personal information from minors.
Any account found to be used by a minor will be terminated.
11. International Data Transfer
Your information may be processed or stored in countries outside the UAE through trusted cloud providers.
We ensure reasonable safeguards for cross-border data protection.
12. Updates to Privacy Policy
AJPlate may modify this Privacy Policy at any time.
Updated versions will be published within the app.
Continued use of the Platform indicates acceptance of the updated policy.
13. Contact Information
For questions, requests, or concerns regarding privacy or data protection, please contact us:
By using AJPlate, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy and handling your data with care and transparency.